Privacy policy and data protection

E-Pharma Trento Spa (herein after “Data Controller”) has applied corporate Procedures and Policies in line with the General Data Protection Regulation of the European Union (GDPR– Reg. EU 2016/679), so as to allow the application of high safety standards and rules aimed at ensuring the correct processing of personal data.

 

1) Data Controller is E-PHARMA TRENTO Spa with registered office in Trento (Trento), Italy, via Provina 2 (herein after “Data Controller”)

Any request for information about personal data protection must be sent to the registered office of the Data Controller or to the e-mail address privacy@e-pharma.com

 

2) Purposes of the processing

The following table lists the processing purposes, next to which are indicated the legal bases for processing.

 

Processing purpose

Legal basis for processing

Supply of pharmaceutical and dietary services and products

Processing is required for the performance of a contract of which the data subject is a party, or for the execution of pre-contractual measures adopted at the data subject’s request

Updates on products and features of production processes

Processing is required for the performance of a contract of which the data subject is a party, or for the execution of pre-contractual measures adopted at the data subject’s request

User remarks and requests regarding manufactured products

Processing is required to fulfill a legal obligation (pharmaco-vigilance)

Invoicing

Processing is required for the performance of a contract of which the data subject is a party and to fulfill a legal obligation

Credit collection and transfer

Processing is required to pursue the legitimate interests of the Data Controller, consisting in the safeguarding of its credit

Prevention of fraud, including computer fraud

Processing is required to pursue the legitimate interests of the Data Controller, consisting in its protection against fraudulent operations, even put in place by third parties

Commercial actions for acquiring new clients

Consent

 

 

3) Processing method

The data shall be processed in writing and/or in magnetic, electronic or telematic form. Data supply is not compulsory, but any non-supply may result in the impossibility of meeting contractual obligations and/or data subject’s requests.

 

 

4) Personal data recipients

Without prejudice to any notifications and dissemination performed in order to fulfill legal obligations, including for the purpose of protecting credit and for the better safeguarding of our rights in each business relationship, only for the purposes related to contractual obligations and/or to meet your requests, your data may be disclosed to:

- our business intermediaries

- banks

- trade information companies

- professionals and consultants

- enterprises operating in the transport sector

- Board of Auditors

- Supervisory Body

 

5) Data storage

The data shall be stored for the amount of time indicated in the following table:

 

Categories

Duration

Clients and Suppliers

10 years

Potential clients (Prospect )

As per the terms of the law for the type of activity, and anyhow until consent revocation, or until the right to object is exercised

Client data for marketing purposes

As per the terms of the law for the type of activity, and anyhow until consent revocation, or until the right to object is exercised

 

 

6) Exercise of the rights of the data subject

As regards the data, individuals may exercise the rights envisaged in Chapter III, articles from 12 to 23, of European Regulation No. 679/2016.

Following are the rights indicated in articles 15 and 16 of European Regulation No. 679/2016, which may be exercised by the data subject:

 

1. The data subject has the right to obtain from the Data Controller confirmation as to whether or not data concerning him or her are being processed and, where that is the case, access to the personal data and reception of the following information:

  • the purposes of the processing;
  • the categories of personal data concerned;
  • the recipients or categories of recipient to whom the personal data have been or will be disclosed, and in particular recipients in third countries or international organizations;
  • where possible, the envisaged period for which the personal data will be stored or, if not possible, the criteria used to determine that period;
  • the existence of the right to request from the Data Controller the rectification or erasure of personal data or the restriction of their processing or to object to their processing;
  • the right to lodge a complaint with a supervisory authority.

2. The Data Controller shall provide a copy of the personal data undergoing processing, at the request of the data subject. Where the data subject makes the request by electronic means, and unless otherwise requested by the data subject, the information shall be provided in a commonly used electronic form.

 

3. The data subject has the right to obtain from the Data Controller without undue delay the rectification of inaccurate personal data concerning him or her. Taking into account the purposes of the data processing, the data subject has the right to have incomplete personal data completed, including by means of providing a supplementary statement.

 

4. The data subject has the right to obtain from the Data Controller the erasure of personal data concerning him or her without undue delay when:

  • The personal data are no longer necessary in relation to the purposes for which they were collected;
  • The personal data have been unlawfully processed;
  • The personal data have to be erased for compliance with a legal obligation in the Union or Member State law to which the Data Controller is subject.

Paragraph 4 shall not apply to the extent that processing is necessary for the establishment, exercise or defence of legal claims.

 

5. Where the legal basis for data processing is based on consent, the data subject has the right to withdraw his or her consent at any time without affecting the lawfulness of processing based on the consent given before withdrawal.

 

The above rights may be exercised by writing to the contacts given in the paragraph ‘Data Controller’.

 

 

Trattamento dati e cookie policy

Normativa

Tutela e trattamento dei dati personali secondo il D.Lgs. 196/2003 ed il Regolamento UE 679/2016.

Titolare

E-Pharma Trento SPA - Via Provina, 2 - 38123 Trento - Italy

Modalità

Il Titolare tratta i Dati Personali degli Utenti adottando le opportune misure di sicurezza volte ad impedire l’accesso, la divulgazione, la modifica o la distruzione non autorizzate dei Dati Personali. Il trattamento viene effettuato mediante strumenti informatici e/o telematici, con modalità organizzative e con logiche strettamente correlate alle finalità indicate. Oltre al Titolare, in alcuni casi, potrebbero avere accesso ai Dati categorie di incaricati coinvolti nell’organizzazione del sito (personale amministrativo, commerciale, marketing, legali, amministratori di sistema) ovvero soggetti esterni (come fornitori di servizi tecnici terzi, corrieri postali, hosting provider, società informatiche, agenzie di comunicazione) nominati anche, se necessario, Responsabili del Trattamento da parte del Titolare. L’elenco aggiornato dei Responsabili potrà sempre essere richiesto al Titolare del Trattamento.

Luogo

I Dati sono trattati presso le sedi operative del Titolare ed in ogni altro luogo in cui le parti coinvolte nel trattamento siano localizzate. Per ulteriori informazioni, contatta il Titolare.

Tempi

I Dati sono trattati per il tempo necessario allo svolgimento del servizio richiesto dall’Utente, o richiesto dalle finalità descritte in questo documento, e l’Utente può sempre chiedere l’interruzione del Trattamento o la cancellazione dei Dati.

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